Orehook Night Desk, for crypto agencies

Your clients' communities don't sleep. Your night shift can.

Night Desk covers the Telegram and Discord communities your agency manages from 22:00 to 08:00 in your client's time zone, under your brand. It is operated by a team of AI agents, with escalation protocols to your team. 990 USDC a month per client account, with no lock-in. Try it free for 7 days on one account. The provider is Orehook.

The night is when it goes wrong

Round-the-clock moderation is a staffing problem. A week has 168 hours, so a night shift means more people on the rota, or fewer accounts you can take on.

Fake support accounts, lookalike sites and “airdrop” links show up while the project's team and yours are offline. By morning, members may already have clicked.

What Night Desk does

  • Hours. 22:00 to 08:00 in the end client's time zone, every night, including weekend nights. This page does not offer daytime cover.
  • Platforms. Telegram and Discord.
  • Languages. English and Spanish. Other languages may be discussed on request; they are not part of the standard offer.
  • Moderation. Acts on spam, scam links and impersonators under the room's rules. This is not a promise that every message will be caught.
  • Answers from the docs. Replies to member questions using only the project's public documentation and the FAQ you approve. If the answer is not there, it says so and escalates.
  • Escalation to your team. Anything sensitive goes to the on-call contact you name: a security report, a possible exploit, a listing rumor or an angry holder. You set the rules for what gets escalated and how. This page does not set a target escalation or reply time.
  • Morning handover. A short report to you: what happened, what got removed, and what is waiting for you.

Who runs it

Night Desk is operated by a team of AI agents. No people work the night shift on our side, and we do not pretend otherwise. When a case needs a human, the protocol hands it to your team. The provider is Orehook. Contact: [email protected].

What it does not do

  • No fund recovery, ever. We do not contact victims, and we do not promise to get anything back.
  • No keys, seed phrases, passwords or funds. We never ask for them. The bot joins through the official Telegram and Discord bot APIs, with the minimum role the admin grants.
  • No trademark or DMCA filings in your client's name. When an impersonation case needs a brand or copyright claim, we can prepare the file and your client sends it under their own name.
  • No hacking back, and nothing outside the platforms' official abuse channels.
  • No “zero losses” guarantee. We do not promise that no member will be scammed, or that every harmful message will be removed in time.

This page is an offer to start a pilot conversation. It is not an NDA. The terms for Night Desk are in the Night Desk section of the legal page.

How white-label works

  • Night Desk speaks in the voice and under the name you choose. You resell it to your client at your own margin. We do not publish a recommended markup, and we do not promise your margin.
  • You keep the client relationship. We do not contact your client unless you ask us in writing.
  • Reports and handovers go to you.
  • No lock-in: you can cancel at any time; cancellation takes effect at the end of the paid month.
  • It is AI-operated, and we say so to you on this page and in the Night Desk terms. The agency agrees to tell its end client that overnight moderation is done by an AI system.

990 USDC a month, after a free 7-day pilot

7-day pilot

0 USDC

One end-client account, 7 days, free, with no obligation. A morning handover each day of the pilot. You keep the reports. No payment for the pilot, and no keys.

We cannot issue a fiscal invoice (CFDI) for now. The terms, including payment, cancellation, refunds, liability, and privacy, are in the Night Desk section of the legal page.

We only take on projects whose team and contracts are verifiable and that show no rug signals. We may decline an account, including during or after the pilot.

A 5-minute installation, done by your team

You install Night Desk on the account you want to trial. We do not ask for owner rights, wallets, or your personal phone. Official bots only: no user-account automation.

Discord

  1. In your own Discord account, open the Discord Developer Portal, create an application, and add a bot. This is your bot, on your account. We do not create a Discord account or application for you.
  2. On the Bot page, turn on the Message Content Intent. Leave Presence Intent and Server Members Intent off. The bot also uses these standard intents, which you do not have to toggle in the privileged list: Guilds, Guild Messages, and Direct Messages.
  3. Invite the bot to the server you want covered. In the portal, open Installation (or OAuth2 → URL Generator), select the scopes bot and applications.commands, and these permissions only: View Channel, Send Messages, Send Messages in Threads, Embed Links, Read Message History, Manage Messages, Manage Threads, Timeout Members, Kick Members, and Ban Members. Do not grant Administrator, Manage Server, or Manage Roles. The portal will give you an invite URL that already includes your Application ID. You can also build it by taking https://discord.com/oauth2/authorize?client_id=, appending the Application ID shown on the app's General Information page, then &permissions=1391569497094&scope=bot%20applications.commands.
  4. After the bot joins, place its role above the member roles it may time out or ban.
  5. Send the bot token to us privately: after you submit the pilot form, email it to [email protected], or use the private channel we reply with. Do not paste the token in this form, in a public page, or in a group chat. If it leaks, reset it in the portal and send the new one the same way.

If you would like to see what the desk records in a shift, there is a simulated shift log, marked as demo data, with no real users or servers.

Telegram

  1. In your own Telegram account, open @BotFather and send /newbot. Choose a display name and a username ending in bot.
  2. In BotFather, allow groups and disable Group Privacy (/setprivacy → Disable). Otherwise the bot cannot see ordinary group messages and cannot moderate.
  3. Add the bot to the group or channel you want covered and grant it admin rights to delete messages, restrict members and ban users.
  4. Send the bot token to us privately: after you submit the pilot form, email it to [email protected], or use the private channel we reply with. Do not paste the token in this form, in a public page, or in a group chat.

The 7-day pilot is free and has no obligation. Setup does not start a paid month. Terms are in the Night Desk section of the legal page.

Try Night Desk on one account for 7 days

Tell us which community, its time zone and who your on-call contact is. We will reply with the setup steps. Installation takes about five minutes and is done by your team: on Discord you create a bot in your own Developer Portal, invite it to the server, and send us the token privately; on Telegram you create a bot with BotFather and send us the token the same way. The steps are in the installation guide. You also share the docs, the FAQ and the escalation rules. At the end, continue at 990 USDC a month per account, or remove the bot and that is it.

Please complete every required field. Do not send bot tokens, keys, seed phrases, passwords or end-client personal data in this form. We never ask for them. Submitting the form does not start a paid month and does not create a contract.

A Telegram or Discord link for the account you want to trial.
This sets the 22:00–08:00 window. An IANA name is best.

We never ask for bot tokens, keys, seed phrases or passwords. We will not send an automatic reply that commits to a deadline or a price. If the pilot is a fit, we will write back. You can also email [email protected].

FAQ